PROTECT YOUR PACKAGE!
To provide greater safety, security and assurance for our customers, Guns.com now automatically includes Package Protection at a flat rate as part of our shipping and delivery services for all products ordered from the Guns.com Site.
What is it?
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Package Protection is coverage for if your item(s) purchased from Guns.com were to be lost or damaged during shipment.
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If your item was lost or damaged in shipment, you can submit a Package Protection Claim within 24 hours of transfer. Guns.com may ask for proof of transfer date and/or a receipt or document that proves you are making the claim within 24 hours of transfer.
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Once your claim is deemed eligible, we will always attempt a replacement first, then refund if necessary. If refunded, refund will include: purchase price of the item, plus applicable shipping, taxes, and fees (but not the cost for the Package Protection coverage).
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Package Protection does not apply to packages that were delivered to their final destination but were stolen or otherwise not received.
How can I get Package Protection?
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Package Protection is included automatically during checkout, but Customers may opt out of using Guns.com Package Protection by un-checking the Package Protection box at checkout.
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Package Protection is available for a flat rate on orders up to $5,000.00.
How do I know if my order has Package Protection?
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Package Protection will be displayed on your order confirmation email.
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If you're not sure if your order qualifies for Package Protection, please contact us.
To read more check out our Terms & Conditions.