Frequently Asked Questions

Shopping

  • Great question! Currently we sell firearms, ammo, optics, magazines and Guns.com merchandise. Guns.com aims to be your number one resource for all your shooting needs and we  are always looking to add products to our site. So make sure you are signed up to receive our Guns.com Newsletter to receive new product announcements! 

  • Guns.com has made online gun buying simple and straightforward. Everything you need to know is right here.

  • Yes, Guns.com still provides the latest news, product reviews, and lifestyle content about guns that millions of readers have enjoyed for years. We will also keep you up to date on ammo, mags, and optics! 

    You can still see all of this great information here, and be sure to sign up for our newsletter to stay informed!

  • Federal law allows sales of long guns to persons 18 or older, and of handguns to persons 21 or older. We are currently working on the technical ability to allow both age restrictions to be applied appropriately, but until that capability is in place, we are forced to place an age restriction of 21 on all firearm sales. We hope to have this fixed soon.

  • Once an order is placed, we are unable to change or add to an existing order. 

    We cannot guarantee that we will be able to cancel your order. If you would like to cancel, please contact our Rangemasters at 1-866-582-GUNS so that we can review your order and determine if it is able to be cancelled. 

  • If you purchased a firearm, this means we are waiting on the supplier of your gun to confirm that they still have the inventory available. On rare occasions a gun may be sold before it is able to be removed from our site. If we are unable to fulfill your order immediately, we will find another source or refund your money in full if we cannot find an exact substitute in a timely manner.

    If you purchased other accessories or merchandise, this means we are waiting for your order to ship.

  • Guns.com does not currently allow out of stock items to be backordered. However, you can log into your account and add the item to your wish list, we are constantly adding new inventory! 

  • We do not currently price match. Our goal is to provide a wide variety of quality products with unparalleled service. We rely on our local stores in your community to help in that endeavor.

    However, if you see a used gun that you’d like to make an offer on, please feel free to use that option if the seller allows it.

  • Guns.com accepts Discover, Visa, MasterCard or American Express credit cards for payment.

  • Yes, Guns.com purchases a wide variety of used firearms. If you have a firearm you are interested in selling, please click here to get an offer on your gun from our Appraisers.

  • No, Guns.com only allows Federally Licensed firearms dealers to sell on our site. Our goal is to provide the best level of service, and our carefully selected network ensure that you will receive the best quality product and service when you shop with Guns.com. We do not allow individuals to sell to others on our site. 

    If you have a firearm you are interested in selling, please click here to get an offer on your gun from our Appraisers.

  • We sure do! From t-shirts, to tumblers, to mugs and more, check out our selection

Shipping

Returns

Requirements

  • Federal, State, and Local laws have various age restrictions for different products. Guns.com must verify that the purchaser of any items is of legal age.

  • Please visit or ask your local, state, or Federal officials to ensure you are in compliance with the most up to date local laws. It is your responsibility to understand the various laws and ensure that you are in compliance.

  • You will not need to fill out any paperwork in order for your gun to be delivered to your local FFL dealer. Unlike other online retailers, Guns.com will reach out to them to secure their current Federal Firearms License so that we can ship the gun as quickly as possible. When you pick up your gun, you will need to fill out any paperwork required by the dealer.

Communications

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